Shape the programme
Together, we agree the programme’s scope: what it includes and what it does not. Before work begins, we set a clear way to resolve disagreements between teams.
All courses
COURSE 02 - STRATEGIC FOUNDATION
Programme Design
Programme Design and Governance
A one-day course that helps your team turn the direction it has chosen into a clear delivery plan. We use the work already under way and the deadlines you face. A programme turns decisions and direction into a working bus service: it shows who owns each task, who makes each decision, the order of the work, and the people and funding it needs. During the day, you will build the plan around your Authority’s work, test dependencies, risks and decisions, and check whether your Authority and the Operators are ready for the first day of service. You will leave with a plan tailored to your Authority and clear next steps towards that day.
Request Course 2How the day works.
A practical approach to programme design.
Organise the work
We split the work into clear streams and name an owner for each one. We agree who makes each decision and where it goes if people cannot agree, so decisions do not stall.
Test the plan
We build an action list and map the dependencies between tasks. This identifies the critical path: the sequence of tasks that determines the earliest realistic finish date. We then check whether your Authority and the bus Operators are ready for the first day of service.
Check and resource
We check that the people and funding the work needs are available. We agree how you will track progress and set out the next steps to take back to your sponsor.
What you leave with
Four artefacts to help you progress the work after the course.
Your Programme Plan: a clear outline of the programme, including workstreams, decision points, named owners and checks at key stages.
A Written Record of Your Reasoning: why you structured the programme this way and the alternatives you considered.
An Action List: the work to keep, change, add or remove.
A Guided Programme Template: a ready-made structure with prompts to help you complete the plan after the day.
Who should attend
The Authority team we recommend.
The day works best when the group brings together the relevant perspectives: finance, legal, operations, customers and governance.
Programme or PMO leadFranchising or bus-reform leadFinance and Section 151Legal and procurementOperations and networkCustomer lead
BUILD THE COURSES AROUND YOUR PLAN
How the ten courses fit your programme.
Course 3 completes the Strategic Foundation group. Course 1 helps your Authority set its direction, and Course 2 helps you plan the delivery programme. Course 3 then defines how your Authority will run its services and who will deliver them. You can use it before you choose a delivery route. It is relevant to a newly formed Combined Authority, and to an Authority preparing to franchise, work through an Enhanced Partnership or take a BSIP-led approach. The later courses on network, ticketing, customers, systems and contracts build on the model you establish here.
FranchisingEnhanced PartnershipBSIP-led
101 Strategy, Shaping Public Transport
202 Programme Design and Governance
303 Target Operating Model
404 Network Design
and Specification
505 Ticketing Strategy
and Specification
606 Customer Strategy
and Engagement
707 Intelligent Transport
Systems Specification
and Integration
808 Contractual and
Procurement Strategy
909 Artificial Intelligence Enablement across Transport Change
10010 Contract Management and Improvement
LegendCore to your transport decisionRelevant; adapt to your scopeLight touch
Choose courses for your delivery route
Courses 1, 3, 6 and 9 can support your Authority whichever delivery route you choose. If you have not decided on a route yet, contact us and we can discuss how these courses fit your plans.